Learn the most common commercial door problems in Cincinnati and how we fix them.
Click below to jump right in:

1. Doors That Don’t Open or Close Properly
5. Sagging or Misaligned Doors
6. Rusted or Corroded Hardware
7. Malfunctioning Fire-Rated Doors
10. Problem with Rolling Security Grilles or Gates
11. Jammed Overhead or Garage Doors
Tips to Prevent Commercial Door Problems
Call 1-800-884-4440 if you have questions or need commercial door repair services.
1. Doors That Don’t Open or Close Properly
Improper door operation is one of the most common problems businesses face. This issue is often caused by misaligned components, damaged hinges, or dirt buildup in the tracks.
How We Fix It:
- Inspect Alignment: We adjust tracks and frames to restore proper alignment.
- Clean Tracks: Our technicians clean and lubricate tracks to ensure smooth movement.
- Replace Damaged Parts: If the hinge or roller is worn, we replace it with high-quality components.
2. Faulty Door Locks
Malfunctioning locks compromise security, leaving your business vulnerable to unauthorized access. Common causes include misaligned latches, worn mechanisms, or broken keypads.
Common Business Door Lock Problem
Broken or Jammed Locks
Locks that fail to engage or become stuck due to dirt, rust, or internal damage.
Misaligned Latches
Latches that don’t align with the strike plate prevent the door from closing or locking properly.
Worn-Out Lock Cylinders
Over time, lock cylinders wear down, making inserting or turning a key difficult.
Keypad Malfunctions
Digital or electronic keypads that fail due to a power problem, damaged circuits, or wear and tear.
Broken Keys
Keys that break off inside the lock, leaving the mechanism inoperable.
Loose or Damaged Lock Hardware
Loose handles, knobs, or locks that affect the security and functionality of the door.
Rust or Corrosion
Locks exposed to moisture or chemicals develop rust, making them stiff or unusable.
Access Control System Failures
Card readers, biometric systems, or electronic locks that fail due to connectivity or mechanical concerns.
Frozen Locks
Locks that freeze in cold weather prevent proper operation.
Locks Damaged by Forced Entry
Locks bent, broken, or otherwise damaged due to attempted break-ins.
How We Fix It:
- Realign Latches: We adjust the locking mechanism to ensure it aligns properly with the strike plate.
- Replace Worn Components: We replace broken locks or keypads with durable, high-quality hardware.
- Upgrade Security: For advanced security, we offer modern access control systems.
3. Damaged or an Issue With Glass Panels
Cracks or shattered glass compromise safety and create an unprofessional appearance. This issue may result from accidents, weather, or vandalism.
How We Fix It:
- Glass Replacement: We replace damaged glass with durable, safety-grade materials.
- Board-Up Services: For immediate safety, we provide temporary board-up solutions until the glass is replaced.
4. Stuck Automatic Doors
Automatic doors that fail to open or close disrupt accessibility and inconvenience customers. This problem often stems from faulty sensors, motor, or misaligned tracks.
How We Fix It:
- Sensor Adjustment: We recalibrate or replace malfunctioning sensors.
- Fix Motors: Our technician diagnoses and fixes motor-related problems.
- Realign Tracks: We ensure tracks are aligned and free of obstructions for smooth operation.
5. Sagging or Misaligned Doors
Doors that sag or are misaligned may scrape the floor or fail to close securely. This problem usually results from a loose hinge, warped frames, or improper installation.
How We Fix It:
- Tighten the Hinge: We secure or replace the hinge to eliminate sagging.
- Frame Adjustments: We realign or reinforce doorframes for proper positioning.
- Replace Worn Parts: We replace any hardware contributing to the issue.
6. Rusted Metal Doors or Corroded Hardware
Exposure to moisture or chemicals can cause metal doors, locks, or other hardware to rust or corrode. This weakens the door’s structural integrity and affects its functionality.
How We Fix It:
- Remove Corrosion: We clean rusted components and apply protective treatments.
- Replace Hardware: Severely corroded parts are replaced with rust-resistant materials.
7. Malfunctioning Fire-Rated Doors
Fire-rated doors are crucial in ensuring safety and meeting code requirements. Common concerns include failure to latch, damaged seals, or non-functional closers.
How We Fix It:
- Inspect Components: We ensure latches, seals, and closers are functional and compliant with safety codes.
- Replace Damaged Parts: We install new components to restore the door’s fire-rating integrity.
8. Weather-Related Damage that Causes Wear
Cincinnati’s weather can affect commercial doors with dents, misalignments, or damaged seals. Air leaks and difficulty operating the door are common signs of weather-related damage.
How We Fix It:
- Seal Replacement: We replace damaged weatherstripping to improve energy efficiency.
- Door Realignment: We adjust the doorframe to counteract warping or misalignment caused by weather.
- Dents and Scratches: Our team fixes or replaces panels affected by weather damage.
9. Broken Door Closers
Closers that fail to work properly can cause the door to slam shut or remain partially open. This issue poses safety risks and affects accessibility.
How We Fix It:
- Adjust Closers: We calibrate the closer for smooth and controlled operation.
- Replace Components: If the closer is beyond repair, we replace it with a durable, high-quality model.
10. Issues with Rolling Security Grilles or Gates
Rolling grilles and gates used for storefronts or parking lots may jam or malfunction due to worn tracks, broken motors, or debris.
How We Fix It:
- Track Cleaning and Realignment: We clear debris and adjust the tracks for smooth movement.
- Motor Repairs: Our technicians diagnose and fix motor-related concerns.
- Hardware Replacement: We replace worn rollers or locks to restore functionality.
11. Jammed Overhead or Garage Doors
Broken springs, cables, or misaligned tracks may cause overhead and garage openings to stick, disrupting warehouse operations and loading docks.
How We Fix It:
- Spring and Cable Replacement: We replace broken components to restore smooth operation.
- Track Alignment: We adjust and lubricate tracks to ensure free movement.
- Motor Servicing: Our team fixes or replaces malfunctioning openers or motors.
Tips to Prevent Commercial Door Issues
Proper care and regular maintenance can reduce the likelihood of issues. Follow these practical door repair tips to keep your business functional:
1. Schedule Routine Inspections
Regular inspections by professionals help identify potential issues before they escalate into costly repairs. They also ensure that all components, including locks and tracks, are in optimal condition.
2. Lubricate Moving Parts
Hinges, rollers, tracks, and locks should be lubricated regularly to reduce friction and wear. Use a high-quality lubricant designed for commercial gates to ensure smooth operation.
3. Keep Tracks and Surfaces Clean
Dirt, debris, and dust can build up in tracks and along gate surfaces, causing operational problems. Regularly clean these areas to prevent blockages and ensure smooth movement.
4. Test Functionality Regularly
Periodically test your gates to ensure they open, close, and lock correctly. Check for unusual noises, misalignment, or difficulty operating the door.
5. Replace Worn or Damaged Components Immediately
If you notice a worn hinge, frayed cables, or damaged seals, replace them promptly. Delaying repairs can lead to more severe issues that require costly emergency services.
6. Train Employees on Proper Use
Improper use, such as slamming or forcing automatic doors open, can lead to damage. Train employees to use them correctly and report issues immediately.
7. Monitor Weather-Related Wear
Severe weather can cause damage to commercial gates, especially seals, tracks, and frames. Inspect after storms or extreme temperatures for any signs of wear or misalignment.
8. Install High-Quality Hardware and Materials
Use durable materials and hardware, such as rust-resistant hinges and reinforced locks, to ensure your gates can withstand daily wear and environmental factors.
9. Invest in Preventive Maintenance Programs
Enroll in a preventive maintenance plan with a trusted commercial door repair company. Regular servicing by professionals can help identify and address issues early, extending the lifespan.
Call 1-800-884-4440 to Schedule a Commercial Door Repair
If your commercial door is malfunctioning or needs urgent attention, A-24 Hour Door National Inc. is here to help. With decades of experience, we provide fast, reliable, and professional door repair services for businesses in Cincinnati and surrounding areas.
Our AAADM-certified technicians specialize in repairing all types of commercial doors, including automatic sliding, overhead garage gates, rolling grilles, and fire-rated gates. We operate 24/7, resolving your issues promptly, minimizing downtime, and securing your business.
Why Choose Us?
- 24/7 Emergency Service: Immediate assistance when you need it most.
- Fully Stocked Service Trucks: On-site repairs during the first visit to save time.
- Experienced Technicians: Expertise in all different types and models.
- Commitment to Quality: High-quality materials and durable repairs you can trust.
Contact Us Today
Call 1-800-884-4440 to schedule your commercial door repair or speak with our team about your needs. We’re committed to keeping your space functional, secure, and operational, anytime, anywhere.
FAQs
Can broken springs and misalignment cause door failure in commercial systems?
Broken springs and misalignment can cause failure in commercial systems. Springs carry the load, while alignment keeps the panels tracking smoothly. If either fails, the opening may jam, fall off track, or stop responding entirely. Fast correction prevents hardware stress and avoids complete breakdowns.
What does it mean if there’s noise when opening or closing the door?
Noise when opening or closing often means worn rollers, loose hinges, or dry tracks. These sounds indicate friction, imbalance, or hardware strain. A quick inspection identifies the source and prevents escalation.
Why does my commercial door have difficulty opening with the remote?
If your commercial door has difficulty opening with the remote, the issue may involve the transmitter, receiver, or internal control board. Other causes include motor strain, broken springs, or misalignment interfering with cycle completion. Testing both the remote and the hardware helps isolate the failure quickly.
Do loose hinges contribute to alignment problems or opening difficulty?
Loose hinges contribute to alignment problems and opening difficulty. When hinges loosen, the panel shifts out of position, dragging on the floor or jamming against the frame. This causes stress on openers and, if left uncorrected, increases the risk of long-term failure.