Troubleshooting Guide: Fixing Common Problems with Commercial Sliding Automatic Doors

Tim Hayes February 15, 2024

Are you facing issues with your commercial sliding automatic door? Here’s a rundown of common problems and their solutions:

1. **Power Problems**: If your automatic sliding door isn’t working, start by checking the on/off switch for power issues. A flipped switch or blown fuse could be the culprit. However, if the problem lies deeper within the power lines or electrical circuit, it’s best to seek professional assistance.

2. **Sensor Issues**: Unexpected door behavior, such as delayed openings or “ghosting,” might indicate sensor issues. Dust or dirt accumulation on sensors can interfere with their function, leading to erratic behavior. Regular sensor maintenance is crucial to prevent such issues. If cleaning doesn’t solve the problem, it may be time to replace or upgrade the sensors with the help of a professional.

3. **Broken Motor**: If the door has power and the sensors are functioning correctly but still not working when triggered, the mechanical components, such as the motor or gearbox, may be at fault. Professional intervention is necessary to diagnose and repair these issues.

4. **Damaged Rollers**: Rollers and guides are prone to damage, particularly at the bottom of the door. Wear and tear or misalignment of rollers can cause the door to drag or malfunction. Expert assistance is required to repair or replace damaged rollers and guides.

For expert troubleshooting by certified AAADM technicians, contact A-24 Hour Door National. Don’t let door issues disrupt your business’s operations—get them fixed promptly and efficiently.

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